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Respond to comments

Every comment gets an answer.

Someone comments your word. The link lands in their DMs, and a reply lands under their comment. Written once, working every hour.

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On every plan, including Free

It reads every comment. It answers the right ones.

Pick your words and how they should match. Postkey sends the DM to the people who used them and leaves everyone else alone. Try the switches.

Your rule

When someone comments onany post or reel
And the comment
GUIDELINKup to 10 words
Except when it containsnot nowup to 20

5 of 8 answered · the rest left alone

  1. lena.k GUIDE 🙏DM sent
  2. omar.f guide please!!DM sent
  3. ivy_b GIUDETypo · DM sent
  4. carla.m obsessed with this colourLeft alone
  5. ben.t where’s the link?DM sent
  6. aiko guidebook when?Left alone
  7. nate.r not now, I’ll grab the guide laterSkipped · “not now”
  8. fern LINKDM sent

Answered in public. Never the same twice.

Write up to 6 replies for under the post. Postkey takes turns with them, so your comment section shows you answered, and reads like you.

  • Post the reply after the DM is sent, or always
  • Answer each person once per post, or every comment, 24 hours apart
  • Hold the reply for up to an hour, and the DM for up to 24 hours

A DM where it can. A reply where it can’t.

Every channel gets the most it allows: the link in a private message where Postkey can send one, a public answer under the comment where it can’t.

  • InstagramDM + public reply

    The link goes by DM with a button, inside Instagram’s 24-hour window, and one of your 6 public replies lands under the post.

  • Facebook PageDM in Messenger

    Someone comments your word on your Page. The answer goes to their Messenger, privately.

  • TikTokPublic reply

    TikTok does not make a link in a comment tappable. Say where the link is instead, like your bio.

    Replies arrive within a few minutes. At most 20 replies under one video an hour, to keep your account safe.

Pick a post, pick a word, write the message.

That is the whole setup. These are real Postkey screens.

Comments, answered

Compare with ManyChat

You choose. Any post or reel, or one you pick, and up to 10 words that should start it. Comments without the word are left alone.

Turn on Catch typos and “GIUDE” still counts as GUIDE, for words of 4 letters or more. Or match the word anywhere in the comment, the whole comment exactly, or how it begins. Add up to 20 words that stop it, like “not now”.

Yes. Write up to 6 public replies and Postkey takes turns with them, so the thread never reads like a bot. Post the reply after the DM is sent, or always.

Not unless you want them to. Each person is answered once per post, or on every comment at most once every 24 hours.

Yes. Postkey only messages people who commented first, inside the 24-hour window Instagram allows, from an Instagram professional account. No cold DMs. You can also wait up to 24 hours before the DM goes out.

People get your reply in public, under their comment. A private message is not possible on TikTok. Replies arrive within a few minutes. TikTok does not make a link in a comment tappable. Say where the link is instead, like your bio.

Always. Every chat lands in your Inbox with its history, and you can reply by hand at any point.

Instagram is on every plan, starting with Free. Free plan: 25 contacts/mo, 4 active automations, 5 posts/week, "Sent with Postkey" branding.

Say the word. The link’s on its way.

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