Postkey for eCommerce
Questions in. Orders out.
Sizing, shipping, prices and the product link, answered in the DMs while you pack.
Free plan · 2 accounts · upgrade from $15/mo
One comment. Everything after it, done.
Someone comments SHOP under your Reel. Here’s every reply that follows, built as one flow in the Flow Builder, and the receipt for it.
On your Reel
Mmaya.r SHOP
yourshop Sent you a message! Check it out!
What Postkey did
- 109:14Comment “SHOP” on your Reel
- 209:14Public reply posted
- 309:14DM sent
- 409:154 product cards sent
- 509:15Shipping question answered
- 609:16Email saved to Contacts
- 709:16Discount code sent
Replies you typed0
The shipping answer is Postkey AI, from Create. The other messages are the words of three templates (product gallery, collect emails, Reel sale), joined into one flow.
Price questions, answered.
Postkey AI answers from the prices, offers and FAQs you write down, in your tone. It never makes up a price, and it hands anything else to you.
- On Instagram
- From Create
- Up to 10 replies a conversation
Tap a tag to turn it
A template for every way you sell.
Pick one, put in your keyword and your link, and Postkey builds the steps. Change anything you like.
Thanks for asking! Tap below and I'll send the collection.
Show me
CommentSHOPSend a product gallery by DM
Flow BuilderThanks for watching, Sam! What can I send you?
Get 10% offSee the product
CommentDEALTurn Reel comments into sales
Flow BuilderThanks for replying! Tap below and I'll send your coupon code.
Get my code
Story replyCOUPONSend a coupon from story replies
Quick setupThanks for commenting. Tap the button below and we will send you the link.
Send me the link
CommentGUIDECollect emails from comments
Quick setupThanks for asking, Sam! Tap below and I'll send my favorites.
Show me your picks
CommentPICKSDM affiliate picks from comments
Flow BuilderThanks for replying to my story, Sam! What would you like to know?
PricingHow it worksTalk to a person
Story replyINFOFAQ menu from story replies
Flow BuilderHey Sam! What can I help you with?
PricesOpening hoursShipping
DMHELPFAQ menu in DMs
Flow BuilderHey Sam! Happy to carry on over WhatsApp. Tap below to open our chat there.
Chat on WhatsApp
DMWHATSAPPMove the chat to WhatsApp
Flow Builder
See it in the app
From the template gallery to a live automation, and the emails it collects. These are real Postkey screens.
Questions from shop owners
Yes. Pick a word, and everyone who comments it gets your link by DM, with a public reply under their comment. One DM can carry up to 10 product cards, each with its own button.
With Postkey AI, from Create, on Instagram. It answers from the prices, offers and FAQs you write down, never makes up a price, and hands anything else to you. It gives up to 10 replies in one conversation.
Yes. The DM asks for the email, checks it looks like one and saves it on the contact. Everyone is in Contacts under Emails captured, and you can export them as a CSV.
Yes. Put your own code in the Reel sale or story coupon template and Postkey sends it to everyone who asks. The story coupon template also sends one reminder about 3 hours later if they haven’t tapped the link.
Not directly. Postkey sends your product links, codes and answers in the DMs. The checkout stays in your store, as it is today.
No. It replies to people who comment, reply to a story or message you, inside the 24-hour window Meta allows.
You can start free. Free plan: 25 contacts/mo, 4 active automations, 5 posts/week, "Sent with Postkey" branding. Postkey AI is from Create, at $34/mo.